Privacy Policy
At RoyalShine Garage, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
Information We Collect
We may collect various types of information when you interact with our website, including:
- Personal identification information (name, email address, phone number)
- Vehicle information for service appointments
- Payment details for online bookings
- Website usage data through cookies and analytics
- Communication preferences and feedback
How We Use Your Information
The information we collect helps us provide and improve our services in the following ways:
Service Provision
To process your bookings, provide vehicle services, and communicate about your appointments.
Customer Support
To respond to your inquiries, provide technical support, and address any concerns.
Website Improvement
To analyze website usage and enhance user experience through better design and functionality.
Marketing Communications
To send promotional offers, service updates, and newsletters (only with your consent).
Data Sharing and Disclosure
We value your privacy and do not sell your personal information. We may share data in limited circumstances:
- With service providers who assist in our operations (payment processors, marketing agencies)
- When required by law or to protect our legal rights
- During business transfers like mergers or acquisitions
Your Rights and Choices
You have certain rights regarding your personal information:
Access and Correction
You can request access to your personal data and ask us to correct any inaccuracies.
Data Deletion
You may request deletion of your personal information, subject to legal requirements.
Marketing Preferences
You can opt-out of marketing communications at any time using the unsubscribe link in our emails.
Data Security Measures
We implement robust security measures to protect your information, including:
Encryption
All sensitive data is encrypted during transmission
Access Controls
Strict access limitations to personal data
Regular Audits
Frequent security assessments and updates
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. These small text files help us:
- Remember your preferences and login information
- Analyze website traffic and usage patterns
- Deliver personalized content and advertisements
You can manage cookie preferences through your browser settings. For more details, please visit our Cookie Policy.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or email.
This policy was last updated on [INSERT DATE].
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@royalshinegarage.com
Phone: +1 (204) 743-2089
Mail: RoyalShine Garage, 456 2nd Avenue North, Saskatoon, SK S7K 2C1, MI 48201